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Cane Masters Help Center

You can place your order directly through our website or you can book a free a cane consultation here to further assist you with ordering: https://canemasters.com/pages/cane-consultation

How can I place my order?

Custom canes may take up to 21 working days to craft. Orders will be delivered within 5-30 working days after the order is processed.

Please note that these are estimates only and are not guaranteed.

How long should I get my order?

Please note that it may take up to 21 working days to craft your cane from the time your order was submitted. Then, orders will be delivered within 5-30 working days after the order is processed.

You will receive the tracking details via email when the order reaches the shipping department. At which time, you will get an email with a tracking number for your order. Please check your spam folder if you can't see one in your main inbox. You can also come back here to track your order once it's shipped!

Let us know if you need any further assistance.

You can get more help here.

How to know the right length of my cane?

Do I need palm rest for my cane?

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