Please note that it may take up to 25 working days (excluding weekends) to craft your cane from the time your order was submitted. Then, orders will be delivered within 5-30 working days after the order is processed. You will receive the tracking det
At Cane Masters, we understand that sometimes customers may want to make changes to their orders, and we strive to provide the best service possible. However, we have a change order policy in place to ensure we can accommodate requests while maintain
Refund Policy. We do not offer refunds or returns for custom walking canes and walking sticks unless they are incorrect, damaged, or defective. If you receive a product that is incorrect, damaged, or defective, please contact us within 5 days of rece